Letters

I just want to say THANKS for combining my two separate Orders the last time I shopped at your Website... I placed my orders at different times but on the same day and I was surprised when I got the package w/ the two things I had ordered separately. I ended up getting Free Shipping...! THANKS! You guys are the BEST!
Regards,
R

Thanks for the info and quick response! Yourself, and Gtrheaven.com, are THE ABSOLUTE BEST in price and customer service! When I received the [last order], I knew that I had established a great relationship with your company! The care with which you packaged the product also let me know you guys are serious about keeping your customers happy. Companies like yours are a rare find in today's e-commerce world. You put companies like Manny's Mailbox Music, Musicians Friend, Interstate Music, Sweetwater Sound, and American Musical Supply to shame. Keep up the good service! I'm recommending you to all of the guitar players here in Austin, TX - probably the only other place with more guitar players than Nashville! Thanks!
JBH
Austin, TX

... This is my third purchase with you guys and your high quality customer service is greatly appreciated! Y'all keep it up.
Sincerely,( A very happy customer)
TF

... I must say a big THANKS. I truly appreciate the gesture and things like this are what separate a fine a respectable business from the far to many fly-by-nights out there. You will have my continued business in the future.
Thanks again for the excellent service and fast reply
PM

Its only Thursday, and the guitar arrived safely.
Everyone likes to get a good deal, but frankly this one takes the cake. Did you ever look at this guitar? Every play it? Ever sell a guitar of this quality and craftsmanship for [this amount]? ...If I wasn't so happy to be on the receiving end of this deal, I probably would feel guilty.
Thanks very much. This has been far and away the best "[online] experience" I've ever had. You all have been top notch.
Sincerely,
PA

Thanks for the prompt and courteous service on my recent phone order for the [used guitar amp]. It is a LOT nicer than I expected, and the price was fantastic!! The shipping and packing was superb, it arrived in record time, and in great condition.
... I have been a professional musician for over 30 years, and this transaction has to be one of the highlights in all my days of buying, and trading musical gear.
Thanks again and Best Regards,
BK

I recently bought a... guitar processor over the internet from you. I was just writing to tell you how impressed I was with your service. You were by far the cheapest dealer I found. I was also very happy with the free shipping along with the no tax. You were cheaper than others by as much as $40.
Thanks a lot for the great service and great processor.
Thanks Again,
B

Letters from Customers...